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Mac Support Engineer / Apple Devices Specialist (m/f/x)
Berlin, Hamburg, Köln, Düsseldorf, Frankfurt (Main), München
Aktualität: 30.01.2024


30.01.2024, Deloitte
Berlin, Hamburg, Köln, Düsseldorf, Frankfurt (Main), München
Mac Support Engineer / Apple Devices Specialist (m/f/x)
Lead and support: Manage self-service portals and continuously monitor the quality of the platform, while supporting clients by resolving and documenting tickets and requests. Hands On: Deploy, configure and support EMM tool of choice (JAMF/Intune) and create automation scripts (Bash, Python, etc.) to address business needs for automation. Make the magic happen: Performing Application Packaging; Develop and deploy Policies and configuration profiles. Drive the change: Evaluate new configurations, customizations, tools and implement OS configuration changes. Track: Monitor the quality of the platform to ensure highest possible end user satisfaction ratings.
Diploma/Master's degree in computer science or equivalent Good knowledge of modern EMM tools with focus on JAMF, JAMF Connect, JAMF Composer and their integrations with 3rd party tools; Apple/Jamf certification and Apple Certified Professional preferred At least 2 years' experience in Apple devices support IoT & IT_Architecture (Expertise z.B. Software Engineering, ...) Proven ability to drive standardization and transformation in a composite global organization Willigness to occasionally travel, fluent in English and German at a business level and a team player with strong self-confidence