Informationen zur Anzeige:
Mac Support Engineer / Apple Devices Specialist (m/f/x)
Berlin, München, Frankfurt (Main), Düsseldorf, Köln, Hamburg
Aktualität: 30.03.2024
Anzeigeninhalt:
30.03.2024, Deloitte
Berlin, München, Frankfurt (Main), Düsseldorf, Köln, Hamburg
Mac Support Engineer / Apple Devices Specialist (m/f/x)
Lead and support: Manage self-service portals and continuously monitor the quality of the platform, while supporting clients by resolving and documenting tickets and requests.
Hands On: Deploy, configure and support EMM tool of choice (JAMF/Intune) and create automation scripts (Bash, Python, etc.) to address business needs for automation.
Make the magic happen: Performing Application Packaging; Develop and deploy Policies and configuration profiles.
Drive the change: Evaluate new configurations, customizations, tools and implement OS configuration changes.
Track: Monitor the quality of the platform to ensure highest possible end user satisfaction ratings.
Diploma/Master's degree in computer science or equivalent
Good knowledge of modern EMM tools with focus on JAMF, JAMF Connect, JAMF Composer and their integrations with 3rd party tools; Apple/Jamf certification and Apple Certified Professional preferred
At least 2 years' experience in Apple devices support
IoT & IT_Architecture (Expertise z.B. Software Engineering, ...)
Proven ability to drive standardization and transformation in a composite global organization
Willigness to occasionally travel, fluent in English and German at a business level and a team player with strong self-confidence
Berufsfeld
Standorte