Internship in International Service IT and Operations
05.12.2024
Bosch-Gruppe
Wernau (Neckar)
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Internship in International Service IT and Operations
Wernau (Neckar)
Aktualität: 05.12.2024
Anzeigeninhalt:
05.12.2024, Bosch-Gruppe
Wernau (Neckar)
Internship in International Service IT and Operations
Aufgaben:
As a part of our Bosch Home Comfort central service unit, you will work in a multicultural, dynamic and multidisciplinary Service IT and Operations team in the central customer service department and have the opportunity to delve deeper into the issues involved.
You will contribute to IT and operational activities to improve our international service organization.
Furthermore, you will support Service IT and Operations area in the preparation and roll-out of a central CRM solution in eight focus markets.
In addition, you will help to align service processes across themes and work in an agile environment.
Last but not least, by supporting the team of global process owners, you will gain experience in various areas such as service process management, engineering and management of market and customer requirements.
Qualifikationen:
Education: studies in the field of Business Administration, Economics or comparable
Experience and Knowledge: confident use of MS Office; first experience of agile project management tools such as Atlassian Jira and CRM solutions as well as in the field of customer service is an advantage
Personality and Working Practice: you are a person with strong interpersonal and communication skills to work effectively in a diverse and multidisciplinary team; you are structured, proactive and self-motivated; a fast learner with IT affinity
Work Routine: partially mobile working within Germany possible
Enthusiasm: passionate about working in the customer service environment and contributing to the development of the service business, willingness to learn and adapt to new technologies and processes
Languages: very good in German and English
Standorte