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Escalation Process Specialist
Aktualität: 26.04.2024


26.04.2024, GmbH
Escalation Process Specialist
1+ years relevant experience with process improvement Ability to work and communicate effectively with internal business owners (e.g. legal or product teams) to reach mutually beneficial agreements Strong analytical skills including Microsoft Excel Ability to thrive in an ambiguous environment Creative, has initiative, and can constructively advocate on behalf of the customer
BA/BS degree or equivalent experience Fluent written and verbal communication in German and English Experience in Program and/or Project Management, preferably in eCommerce Demonstrated success exceeding goals Sound business judgment, proven ability to influence others, and very detail oriented Ability to prioritize and manage multiple responsibilities Always does what is right for the customer--relentlessly customer-focused